Privacy notice
How we handle your information under the Protection of Personal Information Act (POPIA). Last updated 27 October 2026.
Who we are
MML Communication, 6 Barbara Rd, Marlands, Germiston, 1401. Phone 062 538 3030, email tc.mmlcommunication@gmail.com. We are the responsible party for the information you send us. Our information officer is the owner of the business, reachable at the same email address.
What we collect
- What you put in the quote form: phone number, first name, vehicle type, a description of the damage, photos of the damage and how you plan to pay.
- Messages you send us on WhatsApp, by email or by phone.
- If you accept analytics cookies: anonymous information about how you use this site, such as pages viewed and buttons tapped.
Why we use it
Only to prepare your quote, contact you about it, and do the repair if you go ahead. We don't sell your information and we don't use it for marketing unless you ask us to.
Who else sees it
- Netlify, which hosts this website and stores form submissions.
- Google (Gmail), where quote requests arrive by email.
- WhatsApp, if you contact us there or we reply to you there.
- Google Analytics, only if you accept analytics cookies.
- Google Maps, only if you tap "Show map".
Some of these services store data outside South Africa. They are large providers with their own security and privacy commitments.
How long we keep it
Quote requests that don't become a job are deleted within 12 months. If we do work for you, we keep job records for 5 years, as tax law requires.
Your rights
You can ask what information we hold about you, ask us to correct or delete it, or object to how we use it. Email tc.mmlcommunication@gmail.com. If you're unhappy with how we handle it, you can complain to the Information Regulator at inforegulator.org.za.
Cookies
This site works without cookies. We only use Google Analytics cookies if you tap "Accept" on the cookie banner. If you tap "Decline", nothing is tracked. Your choice is saved in your browser so we don't ask again. You can change it any time with the "Cookie settings" link at the bottom of every page.